Frequently Asked Questions (FAQ)
Q: What is Vrindavanam Ayurveda?
A: Vrindavanam Ayurveda is a wellness brand dedicated to offering authentic Ayurvedic products that promote holistic health and well-being. Our product range includes skincare, haircare, and wellness essentials crafted with traditional Ayurvedic formulations.
Q: How can I contact Vrindavanam Ayurveda for questions or concerns?
A: You can reach out to us via email at vrindavanamayurveda@gmail.com.
Q: How do I place an order on the Vrindavanam Ayurveda website?
A: To place an order, follow these steps:
- Click on "SHOP" or Click on the category of your choice and select “Shop Now”.
- Select desired products from the list and Click on "ADD TO CART."
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Proceed to "CHECKOUT," fill in your order details, and place your order successfully.
If you need assistance, contact us via email at vrindavanamayurveda@gmail.com.
Q: Are the products sold on the Vrindavanam Ayurveda website genuine and authentic?
A: At Vrindavanam Ayurveda, we are fully committed to ensuring customer satisfaction. You can trust that all the products available on our website are 100% genuine and authentic. The raw materials are sourced directly from genuine suppliers to guarantee the highest quality for our customers.
Q: Are your products 100% natural?
A: Yes, all our products are made from natural and organic ingredients, sourced responsibly to ensure the highest quality. We follow traditional Ayurvedic principles in our formulations, avoiding harmful chemicals and synthetic additives.
Q: Do you offer personalized Ayurvedic consultations?
A: No
Q: Are your products suitable for all skin types?
A: Yes, our skincare and beauty products are designed to cater to all skin types. Our formulations are gentle and nourishing, promoting healthy, radiant skin.
Q: How long does it take to see results with Ayurvedic products?
A: Ayurveda emphasizes a gradual and sustainable approach to health and wellness. Results may vary based on individual body types, consistency of use, and the specific concerns being addressed. We recommend regular use of the products along with a balanced lifestyle for the best results.
Q: How can I stay informed about upcoming products and special offers?
A: By registering with us, you'll receive regular email alerts about new products and special offers. Don't forget to subscribe to our newsletters to get the latest updates on product launches and exclusive promotions.
Q: What payment methods do you accept?
A: We accept all kinds of payments including credit cards, debit cards, and digital payment platforms through Razor Pay. For more details, please visit our payments page.
Q: Will GST be charged on online orders?
A: Yes, GST will be applied to all online orders. All prices displayed are inclusive of GST.
Products
Q: How should I apply Vrindavanam Ayurveda's Neelibhringadi Keram?
A: Gently apply the oil to your hair roots for the best results. Leave the oil on your hair for 15–30 minutes before washing it off. Use a herbal shampoo while bathing to cleanse the oil effectively.
Q: How often should I use Neelibhringadi Keram for optimal results?
A: Apply it at least 2–3 times a week for better results!
Q: How do I prepare Face pack for application?
A: Mix one teaspoon of the powder with milk and honey or rosewater and honey to create a smooth paste. Gently apply the paste evenly on your face as a thin layer. Leave it on for 10–15 minutes before washing it off.
Q: How often should I use the face pack for best results?
A: Apply the paste 3–4 times a week for optimal results.
Q: How do I apply Nalpamaradi Keram?
A: Ensure your skin is clean before applying the oil. Take a small amount of the oil, warm it slightly by rubbing it between your palms, and gently massage it onto your face, neck, and body in circular motions to help absorption and stimulate blood circulation.
Q: Are there specific areas I should focus on when applying Nalpamaradi Keram?
A: Yes, focus on areas prone to pigmentation or tanning. Avoid applying it to your hair, eyebrows, and beard (for men).
Q: How long should I leave Nalpamaradi Keram on my skin?
A: For dry skin, leave the oil on for at least 30 minutes. For oily skin, wash it off after 10 minutes.
Q: How do I finish the cleansing process after using Nalpamaradi Keram?
A: After the desired duration, wipe off the oil using a tissue and cleanse your face again with a mild cleanser to remove any excess oil, leaving your skin refreshed and hydrated.4
Q: Should Murivenna be warmed before use?
A: Yes, it is preferable to warm Murivenna before applying it.
Q: How should I apply Murivenna?
A: Take the warm oil and gently apply it onto the affected or preferred area using clean hands or a cotton swab.
Q: How should I apply Dhurdhurapathradi Keram to my scalp?
A: Take a sufficient quantity of the oil, apply it to your scalp, and gently massage while combing thoroughly for 4–5 minutes. Leave the oil on for 5–10 minutes before washing it off with herbal shampoo.
Q: Can I use steam after applying Dhurdhurapathradi Keram?
A: Yes, if possible, give your scalp mild steam for 1–2 minutes using a steamer or a warm towel.
Q: How often should I use Dhurdhurapathradi Keram initially?
A: Apply it 2–3 times a week for at least 3 consecutive weeks. After 3 weeks, use it once a week, and eventually reduce to once a month.
Q: What is raw honey, and why is it considered "raw"?
A: Raw honey is honey that is unprocessed and unpasteurized, meaning it has not been heated or filtered, preserving its natural nutrients and beneficial properties. It soothes sore throats and coughs, and is rich in vitamins, minerals, and antioxidants. It is called "raw" because it is harvested directly from the hive and goes straight to your table without any alterations.
Cancellation & Refund
Q: What is Vrindavanam Ayurveda's policy on order cancellations?
A: Cancellations are accepted only if requested within 2–3 days of placing the order. However, cancellations may not be possible if the order has already been processed or shipped by the vendor/merchant.
Q: Can perishable items be cancelled or refunded?
A: Vrindavanam Ayurveda does not accept cancellation requests for perishable items like flowers or eatables. However, a refund or replacement is possible if the customer proves the delivered product’s quality is unsatisfactory.
Q: How are refunds processed, and how long does it take?
A: If a refund is approved by Vrindavanam Ayurveda, it will take 9–15 days to process and reach the end customer.
Shipping & Delivery
Q: How are domestic orders shipped by Vrindavanam Ayurveda?
A: Domestic orders are shipped through registered domestic courier companies and/or speed post.
Q: What is the shipping timeline for domestic orders?
A: Orders are shipped within 0–7 days or as per the delivery date agreed upon during order confirmation. However, delivery time depends on courier company or postal service norms.
Q: What should I do if there are issues with my delivery?
A: If you face any issues, please contact us via email at vrindavanamayurveda@gmail.com. Delivery details will also be confirmed on your registered email.
